​HOUSTON MOBILE DETAILS
Refund Policy
1. Deposits
A deposit may be required to secure your detailing appointment. Any deposit requirements and payment terms will be shown during booking. Deposits are applied toward the total service price.
2. Cancellations and Rescheduling
We ask that customers notify us as soon as possible if they need to cancel or reschedule an appointment. Please provide at least 24 hours' notice whenever possible.
3. Refunds
Refund eligibility depends on the circumstances of the cancellation, the status of the service, and applicable law. If we cancel an appointment and cannot reschedule it, any refund due for payments made toward that service will be provided.
Once a detailing service has been completed, payments are generally non-refundable, except where a refund is required by law or otherwise approved by Houston Mobile Details.
4. Service Concerns
If you are not satisfied with an aspect of your detailing service, please contact us within 24 hours of completion. We will review the concern and work with you toward a reasonable resolution when appropriate.
5. Weather and Unforeseen Circumstances
Because we provide mobile detailing, severe weather, unsafe working conditions, equipment issues, or other unexpected circumstances may require us to reschedule. We will communicate with you to arrange another appointment.
6. Refund Processing
Approved refunds will generally be returned through the original payment method when possible. Processing times may vary depending on the payment provider.
7. Contact Us
Houston Mobile Details
Phone: 832-769-9658